PRIVACY POLICY
Introduction
At Factory Direct Enterprises, LLC., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we collect and use it, and the measures we take to safeguard your data. By using our services, you agree to the terms of this policy.
Information We Collect
We collect various types of information in connection with the services we provide, including:
• Names • Addresses • Phone Numbers • Email Addresses • Payment information such as credit/debit card details
How We Collect and/or Obtain Information
We collect information in several ways, including:
• Directly from you when you make a purchase or participate in a promotional event
How We Use Information We’ve Collected
We use the information we collect to:
• Process and fulfill delivery of your merchandise • Provide customer support • Contact you regarding services, events, and important updates • To process payments and maintain billing records • To comply with legal requirements
Information Usage and Sharing
We collect personal information We may share limited information such as names, addresses, phone numbers, or email addresses with:
• Third parties that work with us to perform services within the terms of your warranty or within the terms of a purchased Protection Plan • Law enforcement or regulatory agencies if required by law.
How Do We Share Your Mobile Information?
No mobile information will be obtained from and/or shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can always decline or stop receiving messages by responding "STOP" at any time. For more information, reply 'HELP'. Message and data rates may apply. Message frequency varies.
Information Security and Data Retention
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Complaints
We take your privacy concerns seriously. If you have any concerns or questions about how your personal information is being used, or if you wish to exercise your rights under this Privacy Policy, please contact us at:
• privacy@ashleyne.com
Changes To This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Your Rights
You have the right to:
• Access and update your personal information
• Opt-out of receiving marketing communications
• Withdraw consent for the processing of your personal data at any time
• Request the deletion of your personal information, subject to certain exceptions for legal requirements
• Lodge a complaint with the relevant supervisory authority
